FAQ

 

PRODUCT

USING HANNAHPAD

MISC.

 

Q. Why should I switch to reusable menstrual products?

A. Using reusable menstrual products like Hannahpad will help you become healthier and at the same time, help the environment by reducing landfill waste. On average, a woman uses up to 16,800 disposable pads and tampons during her lifetime; that's a lot of waste especially if you multiply that by half of the entire population on Earth. Also, most reusable menstrual products are chemical-free and fragrance-free, decreasing the possibility of side effects like allergic reactions and hormone disruptions.

Top

Q. What are the environmental benefits of using cloth pads?

A.On average, a woman uses from 8,000 to 17,000 disposable pads and tampons during her lifetime. That's a lot of waste especially if you multiply that by half of the entire population on Earth. In North America alone, over 20 billion disposable pads and tampons are discarded as waste every year, and each and every one of them will take hundreds of years to decompose. In comparison, cloth pads have an average lifespan of 2-5 years depending on usage and care, and it takes only about 6 months for cotton to decompose. So, with more and more women using reusable menstrual products like hannahpad, the environment gets a little bit more room to breathe. Can you imagine the difference?

Top

Q. What is hannahpad made of?

A.Hannahpad is made of organic cotton (fabric that touches your skin), undyed and unbleached 100% pure cotton as absorption layers, and special waterproof coating on the inside of the outer layer. All of the organic cotton used in the fabrication is certified by Control Union, globally recognized inspection facility.

Top

Q. How does hannahpad differ from other cloth pads?

A.With hannahpad, only 100% organic cotton layer touches your skin. Also, the wide variety of patterns of hannahpad is a bonus. Once folded, no one will know they are actually cloth pads! The built quality is also the finest with double needle stitched edges and monthly quality inspections by a professional quality controller.

Top

Q. Who uses hannahpad?

A.Hannahpad is great for those having issues with cramps and itchiness from skin rash. They are also for someone who wants to avoid bad smell and wants more comfort while using a sanitary pad. If it makes you feel any better about our products, all of the global partners of hannahpad were using these pads before becoming the partners. After using for some time, we just had to bring hannahpad to each of our country for all other women. These are that good!

Top

Q. Can teens use hannahpad?

A.Why not?! By using hannahpad, we believe that young women will be more confident and aware of their natural bodily phenomenon. For some reason, holding out a sanitary pad in public is something to be shy of and ashamed of. It shouldn’t! Hannahpad’s lovely patterns will help reduce that public humiliation and by going through the process of washing the pads, many young women will begin to appreciate the whole cycle.

Top

Q. Can I use hannahpad for incontinence or light bladder leakage?

A.Of course! You can choose any size of hannahpad that works with your situation.

Top

Q. Is hannahpad suitable during pregnancy and for postpartum use?

A.Absolutely! We say they are actually better than disposable pads since hannahpads are 100% chemical-free! Becoming a mom is an exciting adventure and as much as the excitement, you tend become more aware of what you use during pregnancy and during postpartum. Hannahpads are unbleached and undyed, so don’t worry about any bad stuff getting to your baby. Our Super Ultra Overnight offers maximum coverage, so it’s great for postpartum too!

Top

Q. Is hannahpad FDA compliant?

A.Yes! Hannahpad is fully registered with the FDA.

Top

Q. Will my cramps disappear if I use hannahpad?

A.Hannahpad is just like wearing your everyday cotton underwear. Majority of reusable menstrual product users have noted that their cramps have become lighter or almost disappeared. Our customers worldwide have given us the same feedback as well the past few years. Because hannahpad is chemical-free and fragrance-free, it does its job while not exposing you to any more chemicals. We recommend you do get medical attention if you are suffering pain from any other medical conditions other than the normal range of menstrual pain.

Top

Q. Is there no odour with hannahpad?

A.Did you know? In healthy conditions, menstrual blood does not have any other bad odour than the normal smell of blood. Menstruation is not dirty, disgusting, or smelly. The usual bad smell that you’re thinking of comes from the chemical reaction made when blood meets with the chemicals inside a disposable pad. This is why most disposable pads are heavily scented with artificial fragrances. Hannahpads are made of 100% organic cotton. No chemicals. No reaction. No smell!

Top

Q. What are the benefits for my skin if I use hannahpad?

A.One of the most sensitive and absorbent areas in a woman’s body is the mucosal lining of the vagina. hannahpad does not contain any bleach, dioxin, or formaldehyde. Also, whereas non-organic cotton is farmed with five of the nine most harmful pesticides, hannahpad is made of 100% organic cotton. So you are truly free of toxins! And as a result, there is minimal to none allergic skin reactions or rashes.

Top

Q. How long will hannahpad last?

A.hannahpad will last for 2-3 years, depending on the personal usage and care.

Top

Q. What are the different types of hannahpads?

A.hannahpad is AIO (all in one) style cloth pads with 6 different types (or sizes) available: Pantyliner, Small, Medium, Overnight, Ultra Overnight, and Super Ultra Overnight.

*For mobile users : To zoom size chart, please open image in new tab
**Disclaimer : There can be +/- 0.05oz differences, ***Disclaimer : There can be +/- 0.1fl.oz. differences.

Top

Q. How many and what size hannahpads should I use?

A.For heavy days, you can use Medium during the day and Overnight or Ultra Overnight during the night. And for lighter days, you can use Small during the day and Medium during the night. Pantyliner is good for those with regular discharge. Number of pads used is about the same with disposables or sometimes less. With disposables, you usually have to change them because of smell or uncomfortableness even when the pad is not full. However, with hannahpads, there is no odour and feels just like wearing your underwear, so there may be times when you don’t have to change as much as disposables. Please keep in mind that everyone is different. Your flow and comfort level may be different, so just consider this as a starting off point.

Top

Q. How many hannahpads should I purchase?

A. Most customers purchase our sets or kits and then make additional purchase of what they need more after using hannahpads for 1-2 cycles. Depending on your flow level during the night, you should purchase Overnight or Ultra Overnight enough for 2 nights. Medium is used the most whether your flow is light or heavy. If you used 3 medium sized disposable pads per day, you would need about 5 Medium hannahpads to wash & use throughout your cycle. About 2~4 Small hannahpads are good to use during the first or last day of the cycle during light flow, and if you use pantyliners at other times than your cycle, about 5 of them will be enough to start with. Please keep in mind that all of the above numbers vary depending on your washing routine. For light flow customers, we recommend purchasing the light flow set or the regular flow set, and for heavy flow customers, we recommend purchasing heavy flow set.

Top

Q. How do they stay in place?

A. They are fastened by high quality plastic snaps on the wings. You would fold the wings over the gusset of your underwear as you would with a disposable pad, and then simply fasten the snaps. We recommend you wear snug fitting underwear to help hannahpad stay close to your body. Unlike a disposable pad where the pad completely sticks to your underwear, hannahpad is like another cotton layer to your underwear. So, you may have to readjust throughout the day to your comfort fit. But don’t worry! No need to take off the whole thing and re’stick’. You only need to pull it forward or backward.

Top

Q. Will hannahpads leak?

A. No, hannahpads will not leak with proper use and care. There is a waterproof coating on the inside of the outer layer which prevents leakage by repelling water.

Top

Q. Do I have to purchase zip bags?

A. No. We will included the same number of bags as your purchase of the pads. You can also use any regualr zip bags sold at stores.

Top

Q. What does the quality sticker on the box mean?

A. The sticker on the box is our marker to you that we’ve checked the quality of the pads inside the box and sealed them so that no one else has touched them until you’ve opened it. However, please keep in mind that once you open the box, you will not be able to return the item because of change in mind. Returns will be accepted only on unwashed and unused items or if there is a manufacturing defect. For details, please refer to our Returns & Refunds Policy here.

Top

Q. How do I wash and care for my hannahpads?

A. Step 1. Rinse using COLD water.
     Step 2. Lather and soak hannahpad in cold water with washing detergent for minimum six hours or overnight for the best result.
     Step 3. Hand washing is preferred, but you can simply put them into a washing machine. It is recommended using EM type detergent without fabric softener. DO NOT machine dry as this will damage the waterproof outer-shell.
     Step 4. Hang in the sun to dry.

Top

Q. Doesn't the snap on the pads make them uncomfortable?

A. We haven’t yet had any customers say that the pads were uncomfortable because of the snaps.

Top

Q. What the the black dots on the pads?

A. Short Answer: They are cotton seeds. Long Answer: As all of the inner layer of our pads are made of 100% organic cotton, it is perfectly natural to have some cotton seeds in the fabric. It also means that very minimal chemicals were used to make the organic cotton fabric. They are safe for your use.

Top

Q. What if I find loose thread after washing?

A. As all of our pads are handmade, you may find some loose thread before or after washing. Sometimes after finishing up, the thread hides inside the pad rather than staying outside (which then is cut before being stocked.) Then, this loose thread might come out before or after washing. You can simply cut out the loose thread and use the pad. However, if the loose thread causes the entire stitching  to fail, please contact us right away so we can replace your pad. If the stitching fails within 3 months of use, contact us for exchange under our warranty policy.

Top

Q. What are the payment options?

A. At this time, we only accept major credit cards (VISA, Mastercard, AMEX) through our payment system, or PayPal.
Please note: As our company is based in Toronto, Canada, some banks may charge additional fees. If this is a concern, please contact your bank for more information. Paypal transactions should not incur additional fees.

Top

Q. How long is the warranty period?

A. Our manufacturing warranty against any defect is for a period of 3 months from the date of store purchase or receipt of the item from an online purchase. Please refer to our full warranty policy HERE.

Top

Q. Where can I find the returns & exchange policy?

A. Click HERE to jump into the rule.

Top

Q. Where can I find out about shipping?

A. Click HERE to jump into the policy.

Top

Q. What about tax and duties?

A. No tax will be charged on all items at the point of sale. Duties and taxes may be charged at customs and this will be the responsibilty of the purchaser.